All costs are shown in advance of you clicking "Buy". The postage cost will be shown before you confirm your purchase.
How much does carriage cost, and how is it arranged?
The cost of postage and packing is based upon weight. If you purchase more than one item at a time, the shopping cart will add the weights together to give you a combined postage and packing cost which will save money on postage. In the event we send items separately it will not cost you more.
Different packages weigh different amounts, and the postage is shown at the checkout before you commit to buy.
When you have chosen your bags, please click 'buy' go to the check out, where you will be invited to enter your details, which will include your e-mail, billing and delivery address. You can arrange to have goods delivered to a different address from your registered card address.
For orders placed before 12am Monday to Friday, we aim to dispatch the next working day, or subject to stock availability at the latest within 48 working hours.
Within the UK we use Royal Mail, Parcelforce for standard delivery and generally deliver within 4 days from date of dispatch.
If you wish the postman or carrier to place/post your parcel somewhere specific (i.e. with a neighbour) / behind a bin, in an outbuilding, under a covering etc just email us with your preferences. We will try and mark the package with your request but cannot guarantee the Courier will follow your instructions. Also please note that if the goods are left in a location you have requested, but then they are lost or stolen for instance, we cannot take responsibility for the lost goods. This will be considered as delivered by us.
When orders are placed on a Friday, or over a weekend, we aim to dispatch them the following Monday / Tuesday. Orders placed over a Bank Holiday will be sent on the second next working day. While most standard deliveries are achieved within approx 4/5 days of dispatch please allow up to 10 days for delivery.
Special delivery (UK Royal mail):
Orders placed before 12am on a working weekday will be dispatched the next working day for next day delivery.
Special delivery orders placed after 12 am on a Friday will be dispatched on Monday, or at the latest Tuesday for next day delivery.
When orders are placed over a Bank Holiday the goods will be sent by the second next working day working day.
If there are any special circumstances regarding the delivery you would like to let us know - please email firstname.lastname@example.org and we will see if we can assist.
If something is urgent please call us on +44(0)1531-640118.