Information for our lovely overseas customers

We know it takes a special leap of faith to buy from another Country - so we really value every overseas order we receive! Please let us know if there is any way we can help you. You can email us at or call us on Skype (name: guymathiot).

Estimated Delivery time:

USA and Canada take 5/15 days

Australia around 7/ 15 days

Continental Europe generally takes 4 / 7 days.

Asia around 10/15 days

All these times are estimates only and you should allow up to 21 days for delivery.

If you have any questions about the delivery of your bag please call Customer Services on +(0)1793 791020 or email You can also speak with us within UK office opening hours on Skype. Our Skype is "guymathiot".

Please note that customers are liable for Import, Duty or sales tax charges. 

Note we only send overseas standard packages "tracked" at our discretion. For security choose tracked.

Overseas returns:

If you find your bag is not suitable then within 14 days of receipt by you of the goods you are welcome to return the goods for a refund of the purchase cost including the cost of sending the bag to you, but we do not refund you the return postage cost. If you have requested and paid for a faster or special delivery service we will only refund the standard outbound cost of delivery in the event you want to return the goods to us. Please send us an email in advance so we can track the return of goods to us, and let you know when they arrive.