FREE no quibble returns for 14 days

FREE no quibble returns for 14 days

So you can - risk free - see if our bags are suitable for you or someone you are buying for.

Bag not suitable? Here is our UK Returns Policy and Cancellations process:

Just email us at within 14 days of receipt and let us know you would like to return your bag.

Please pack the bag carefully - we suggest in the same way as we sent it to you, and we recommend you use recorded postage.

We will refund the bag and postage charged to send it too you, plus the same amount for sending it back to us. If you choose to use a more expensive method of carriage you are welcome but we will refund the same amount it cost to send to you. (Sorry no Freepost Returns on Sale or Discounted Items.)

We do not offer free returns for discounted items.

Please see our FAQ for more details.